For our Partner, a leading international consulting technology company, we’re currently looking for talented professional for a full-time position:

Customer Success Partner with German or French

Consulting - Warsaw

Customer Success Partner role was born out of the need to accommodate each customer’s unique set of requirements as they adopt company’s technology and solutions. This individual will manage a portfolio of customers who have implemented our technology solutions with the goal of increasing product usage and overall adoption.

Scope of responsibilities:
  • Develop strong customer relationships so that the customer is feeling as if they were partnering with the company.
  • Carry out regular health checks with all clients aimed to identify issues and concerns and work internally with several teams in addressing and resolving them.
  • Proactively work with customers making sure they all keep being successful and achieve even higher degrees of success in their daily operations.
  • Collaborate with Sales Account Management and executives to identify areas of solution expansion and adoption opportunities
  • Interact closely with clients on a wide range of topics to become their trusted advisor
  • Maintain daily activities in system of record, tracking interactions with customers (experience with Salesforce.com preferred, but not a must)
  • Develop technical understanding of all company’s products (software)
  • Provide daily/weekly updates to manager on individual activity
Requirements:
  • Fluent English and German or French
  • Ability to manage multiple, simultaneous, cross-functional work streams
  • Excellent communication skills, both orally and written are a must
  • Must possess an enthusiastic personality and foster a positive work environment
  • Client-focused attitude — a customer advocate
  • Self-starter with an ability to identify areas for improvement
  • Prefereably – understanding of packaged application software implementation practices
We offer:
  • Working in one of the fastest growing technology companies
  • High quality training
  • Challenging job in an international business oriented environment
  • Ability to get a well-known and respected certifications in software industry
  • Employment contract with attractive benefit package
  • Private medical care, sport and recreation program, life insurance

Are you ready to start the challenge? Apply below!








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