For our Partner, a leading international consulting technology company, we’re currently looking for talented professional for a full-time position:

Associate Support Specialist

Technology Consulting - Warsaw

Scope of responsibilities:
  • Provide support to our client’s customers in a wide variety of industries
  • Manage various Technical Support email inboxes, processing all incoming email communications
  • Create and maintain online accounts for customers and partners to access secure our client’s websites
  • Process requests from customers and partners for new software license keys when new product versions are made generally available
  • Handle calls from our client’s customers, partners, and internal personnel
  • Issue software license keys and online accounts for new software transactions
  • Assist with the setup of testing environments to facilitate the troubleshooting of customer issue
  • Administer and support critical Technical Support operations systems
We want you to have:
  • Bachelor’s degree or equivalent
  • Very good command of German and English language
  • Strong analytical skills and verbal communication skills
  • Ability to multitask in a fast placed environment
  • Ability to work well in an IT organizational environment with strong collaborative and team orientation
  • Detail and process oriented approach, well organized with effective time management skills
  • Experience in Process Management, Customer Service or language-related fields
We offer:
  • Working in one of the fastest growing technology companies
  • High quality training
  • Challenging job in an international business oriented environment
  • Ability to get a well-known and respected certifications in software industry
  • Employment contract with attractive benefit package
  • Private medical care, sport and recreation program, life insurance

Are you ready to start the challenge? Apply below!

Drag & drop your CV

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