Dla naszego klienta, globalnej firmy usługowej, poszukujemy doświadczonego managera na stanowisko:

Operations Manager (SSC)

Warsaw, Poland

Scope of responsibilities:
  • Playing an active role in project and change management during transition phases
  • Monitoring key KPI’s and ensuring that the team is operating within SLA’s
  • Leading a department of 80+ employees
  • Recruiting new employees and developing talents
  • Managing the teams Budget/Profit & Loss
  • Maintaining relations with different internal & external stakeholders
We’d like you to have:
  • Strong experience in managing people, ideally within SSC/BPO
  • Prior experience in transition of complex processes
  • Knowledge and experience in project and change management
  • Experience with building, training and leading teams and the desire to develop talent
  • Excellent communication, interpersonal and organizational skills
  • Fluent English, both written and spoken
  • Independent, self-organizing and with a positive attitude
  • Experience with Process Automation, RPA would be a plus
  • Working in a global, well-established international company with a high grow potential
  • Possibility to participate in tailor-made, international training programmes
  • Employment contract without a trial period
  • Private medical care, sport card and home office
  • Working space in a comfortable, ergonomic and newly built office
  • Attractive salary

Are you ready to start the challenge? Apply below!

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